Cancellation and Refund Policy

Effective Date: 01 April 2024

At Cloud Infinity Tech, we strive to provide the best possible service to our customers. We understand that situations may arise where you need to cancel your subscription or request a refund. Please read the following policy carefully to understand our procedures regarding cancellations and refunds:

Subscription Cancellation:

Customers can cancel their subscription at any time by contacting our customer support team through email, phone, or our online portal.
Upon cancellation, access to our services will be revoked at the end of the current billing cycle.

2. Refund Eligibility:

Refund requests will be considered under the following circumstances:
a. Technical issues: If our services fail to meet the specifications outlined in the service agreement due to technical issues on our end.
b. Dissatisfaction: If you are not satisfied with our services within the first 30 days of subscription, provided that you have used our services according to the terms and conditions.
c. Service unavailability: If our services become permanently unavailable due to unforeseen circumstances or business closure.

3. Refund Process:

To request a refund, customers must contact our customer support team within the eligible period and provide relevant details regarding the reason for the refund.
Refunds will be issued using the original method of payment within 7-10 business days after approval.
In case of subscription cancellation, refunds will be prorated based on the remaining unused portion of the subscription period.

4. Non-Refundable Items:

Certain items are non-refundable, including but not limited to setup fees, domain registration fees, and any third-party service charges incurred during the subscription period.

5. Dispute Resolution:

In case of disputes regarding cancellations or refunds, Cloud Infinity Tech reserves the right to investigate the matter thoroughly and make a final decision based on the terms outlined in this policy.
Customers can escalate disputes by contacting our management team via email or phone.

If you have any questions or concerns about these Cancellation and Refund Policy, please contact us.

By email: [email protected]

By phone: +91 98257 41517

Contact Us

With 3 years of experience in web development, application development, digital marketing, web hosting, social media boosting, lead generation, and not for any other services listed on the website. CLOUD INFINITY TECH has evolved as an insight-driven business consultancy that helps in various functions of a business.

F-13, Mangalya Tenament, Behind Ratnakar Tenament, Opp. Yash Complex, Gotri, Vadodara, Gujarat 390021, India

+91 98257 41517

+91 82008 87502

+91 99092 14576

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